Renaissance Villages
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CUSTOMER CARE

We are committed to delivering the utmost care for our customers from the moment you make your first enquiry. When you buy a Renaissance Villages home you can rest assured that the service doesn’t stop when you collect your keys – our dedicated village management teams remain actively involved in village life.

From coordinating the maintenance tasks to providing a housekeeping service, the village staff will quickly become familiar faces for you to call on. These on-site teams are backed by our head office and senior management teams, made up of retirement property professionals with decades of experiences in developing and managing age-exclusive villages. Furthermore, your new home is covered by a full 10-year HBC guarantee for the ultimate peace of mind.

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